Terms of Service
These Terms apply when you use AlphaPine Terminal. By creating an account or using the Terminal, you agree to them.
1. The service
AlphaPine Terminal ("the Terminal") is a market-analysis platform: charts, drawing tools, AlphaPine's proprietary indicators, My markets (end-of-day figures for the symbols you add), scanner, statistics, alerts, a trading journal, paper trading, your own indicators and strategies, and an AI assistant. It provides structured analysis for information and education. It does not execute real trades, hold funds, or manage money.
2. Not financial advice
Nothing in the Terminal — including indicator readings, My markets, the scanner and its results, relative strength, objective levels, statistics, backtests and Second Look (the Terminal's AI) — is investment, financial, legal or tax advice, or a recommendation to buy or sell any instrument. Markets are risky and you can lose money. Past behaviour, backtests and paper results do not predict future results. You are solely responsible for your decisions. See the Risk Disclosure.
3. Accounts
You sign in with a one-time link sent to your email. Keep access to that email secure; you are responsible for activity on your account. You must be at least 18 and able to form a binding contract. One person per account.
4. Plans, trials and billing
- New accounts start with 7 days of the Pro plan, counted from the day the account is created. After the 7 days the account moves to the Free plan, unless it has a paid plan or a plan we have given it. While payments are not open, no plan can be bought and nothing is charged.
- Paid plans (Plus and Pro) will be offered monthly or yearly; we will tell you before payments open.
- You can cancel at any time from the billing portal; access continues until the end of the paid period.
- Refunds:
- Monthly plans are not refundable once the month has started, because access is given straight away.
- Annual plans are refundable in full within 14 days of purchase and within 14 days of each renewal. After that, you can cancel and ask for the rest of the year back: the months used (a month counts once it has started) are charged at the monthly price of the same plan, and the difference is refunded. A refunded plan ends when the refund is made.
- We always refund a payment taken in error, such as a duplicate charge, and wherever the consumer law that applies to you requires it.
- To ask for a refund, email support@alphapinelab.com from your account email. Approved refunds go back to your original payment method through our payment provider, usually within 5–10 business days. Please contact us before opening a chargeback.
- We may change prices with at least 30 days' notice; changes apply from your next renewal.
5. Acceptable use
You must not: copy, scrape, resell or redistribute market data or indicator outputs; use scripts, bots or other automated means to download or page through price history or other market data from the Terminal or its interfaces; attempt to reverse-engineer the indicators or access locked content; share accounts; overload, probe or attack the service; or use the Terminal for unlawful purposes. Each account can open the price history of a limited number of markets an hour and a day; past that, the Terminal says so and history opens again in the next hour or day. My markets likewise measures a limited number of symbols for each account a day; past that, the Terminal says so for the symbols beyond it, until the next New York day. We may suspend accounts that break these rules.
6. Market data
Third-party market data. The market data in the Terminal (prices, volume, quotes, company dates and the like) is supplied by third-party providers under licence, chiefly Tiingo. It is shown only to signed-in accounts. By using the Terminal you agree to these rules for it:
- Your own use only. You may use market data only inside the Terminal, for your own personal analysis or the internal analysis of the business you work for.
- No resale or redistribution. You must not sell, resell, rent, license, sublicense, publish, broadcast, redistribute or otherwise make market data available to anyone else, or use it in a product or service you offer to others.
- No bulk copies, exports, scripts or bots. You must not copy, download, export or store market data in bulk or in a machine-readable form (for example a CSV, spreadsheet or JSON file, or through an interface), or use scripts, bots, scrapers or other automated means to read, download or page through it. Exports of your own records leave market data out; the prices in your records stay visible in the Terminal.
- No reverse engineering. You must not try to recover, rebuild or extract the underlying data from what the Terminal shows (its charts, readings, indicators or images), or work around the limits that protect it.
- Keep the credits. You must not remove, hide or change a source credit or notice that comes with market data, on screen or in an image, printout or export the Terminal makes.
- No benchmarking or competing products. You must not use market data, or the Terminal, to compare or benchmark data providers, to publish an analysis of a provider's service or data, or to build or improve a market data product or any product that competes with the Terminal or with a provider's own.
- No AI training. You must not use market data, or anything that contains it (including Second Look's answers), to train, fine-tune or improve an artificial intelligence or machine-learning model. If you add your own AI provider key, you confirm that your account with that provider does not use what the Terminal sends it to train or improve its models.
Who owns it. Market data belongs to Tiingo and its data sources (and their licensors). You get no right in it beyond using the Terminal under these Terms. Our providers' own terms may also restrict its use.
Accuracy. Market data is provided "as is". It may be delayed, incomplete or wrong, and it can be interrupted. Neither we nor Tiingo nor its data sources guarantee that it is accurate, complete, timely or available, and to the extent the law allows, Tiingo and its data sources are not liable to you for it or for anything you do with it. Don't rely on it alone for a decision.
When a licence ends. Our licence for a provider's data can end or change. If it does, that provider's data stops showing in the Terminal, possibly at short notice, and we delete the copies we hold of it.
We may suspend an account's access to market data, or the account, if it breaks these rules.
Where it comes from. Each chart and panel names its source.
- US stocks and ETFs: prices, volume, quotes and live prices from Tiingo (Market Data from Tiingo.com). Prices are adjusted for splits only. During the trading day, prices are a reference price across US trading venues and can differ slightly from the last trade on one exchange; the daily close is the official close, final after 20:00 New York time. Intraday history starts in mid-June 2026. Volume-based readings on intraday charts are marked as estimates; daily volume is the official figure. Charts show regular hours, or extended hours (04:00–20:00 New York time) where offered; the overnight session is not shown.
- Company dates: ex-dividend dates and splits from Tiingo. Earnings dates are not available from our sources at present; the Terminal shows them as unknown, never as "none".
- Treasury yields: the U.S. Department of the Treasury's Daily Treasury Par Yield Curve Rates.
- Economic calendar: the release schedules published by the U.S. Bureau of Labor Statistics, the U.S. Bureau of Economic Analysis, the Federal Reserve Board and the U.S. Census Bureau; weekly jobless claims follow the U.S. Department of Labor's standing Thursday schedule.
- Market hours: the NYSE's holidays and early closes. Monthly option expiry dates follow the third-Friday rule.
- Figures the Terminal computes (breadth, scans, relative strength, My markets and indicator states) come from the US stock data above.
Government agencies and the NYSE are named as the sources of their schedules and rates; naming them does not mean they endorse AlphaPine.
This also applies to data your own scripts read (section 7): other timeframes and other markets come from the same providers, on the same terms. Data the Terminal does not carry, such as financial statements, economic series or footprint data, is not available to scripts, which receive an empty value (na) instead.
7. Your own scripts (My indicators and My libraries)
- Your right to the code. You may add indicators, strategies and libraries that you wrote, or that you have the right to use, including Pine scripts converted with AlphaResin. By adding code you confirm you have that right, and that your use of it follows its licence. You are responsible for code you add and for what you do with it.
- Licences and credit. When a converted script carries its author's licence or copyright notice, the converted code keeps it. Do not remove those notices. If you share a converted script with anyone, its licence applies to that sharing, and you are responsible for meeting it.
- Protected code. Do not add code you obtained by circumventing a protection, or code whose author has not made its source available to you, such as invite-only or protected scripts.
- Where it lives. Your scripts, libraries and their conversions are kept in your browser. They run there, in an isolated sandbox, and are not uploaded to us. Clearing your browser's data removes them; keep your own copy.
- Results from your scripts. Statistics, backtests and strategy results computed from your scripts are simulations on past data under the assumptions shown with them (fills, commission, sizing). They are not advice, a forecast or a record of real trades, and a script's own results say nothing about how it will perform. See section 2 and the Risk Disclosure.
- What converts. AlphaResin converts the parts of a script that fit the Terminal and lists what it left out. A converted script may behave differently from the original on another platform; check its output before relying on it.
- No affiliation. Pine Script® is a trademark of TradingView, Inc. AlphaPine and AlphaResin are independent of TradingView and are not endorsed by it.
8. Open-source components
AlphaResin, the converter the Terminal uses for Pine scripts, is published by AlphaPine as open source under the Apache License 2.0 at github.com/fadhilmhd/alpharesin. That licence governs AlphaResin's own code. These Terms govern the Terminal.
9. AI features
Second Look generates text with a third-party AI model from the Terminal's indicator readings and, when you agree, your own plan, rules, trades and My markets for your own symbols. It can be wrong or incomplete. On AlphaPine's key it uses Anthropic's Claude, and every request asks for processing in the United States only. If you add your own AI provider key, your use of that provider is also governed by its terms, and you are responsible for its costs. An Anthropic key must allow processing in the United States only: the Terminal checks this when you save the key, and Anthropic charges about 10% more for it. With an OpenAI key, Second Look sends only your own records (your plan, rules and trades), never market data or the chart's readings. The chart's context can't be copied out for use in another AI.
10. Intellectual property
The Terminal, AlphaPine indicators, their formulas and outputs, the brand and the content are owned by AlphaPine or its licensors. Your drawings, journal entries, settings and your own scripts remain yours; you grant us the licence needed to store and display them to you.
11. Availability and changes
We aim for high availability but do not guarantee uninterrupted service. We may change, add or remove features. Material changes to these Terms will be notified in the Terminal or by email.
12. Liability
To the extent permitted by law, the Terminal is provided "as is", and we are not liable for trading losses, lost profits, or indirect or consequential loss. Our total liability is limited to the fees you paid in the 12 months before the claim. Nothing limits liability that cannot be limited by law, including under the Consumer Protection Act 1999 where applicable.
13. Termination
You can delete your account at any time from Account & privacy. We may suspend or terminate accounts that breach these Terms.
14. Law
These Terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute. This does not remove any protection you have under the consumer law of the country where you live.
15. Contact
Questions about these Terms, your account or billing: support@alphapinelab.com.